COVID-19 (Coronavirus)

This web-page is to provide our staff, volunteers, families, carers and visitors with the information on how The Hamlet has acted in relation to the COVID-19 (Coronavirus) pandemic. We are running as near to normal services as possible while staying within the government and local authority guidance.


Ella Road Adult Day Service

 Adult Day Services has resumed services. We are running from two centres. This is to ensure we are able to maintain social distancing and offer a service to as many of our students as is safe. We are constantly reviewing the service in line with government advice.  

Out of Hours Club

Out of Hours Saturday Club has resumed service. Virtual evening clubs will continue to run using Zoom. 

Contact us

The Adult Centre is manned from 8.30am-4pm Monday to Friday. Telephone 01603 616094. You can also contact a senior member of staff via the email or telephone Adult Centre Manager Lorraine Ewing on 07707283549

Ella Road COVID-19 Risk Assessment




The Pre-school continues to remain open following government guidance. 


The short breaks sessions have returned to our usual numbers of children/young people per session. We continue to  work closely with Norfolk County Council's Short breaks team and follow the government guidance.

Little Bees stay and play sessions

For all enquires please contact Jane Crane or Kelly Eastman via .  

Nurture Group

For all enquiries please contact Kelly Eastman via 

Contact us

The Children's Service phoneline is monitored Monday to Saturday from 8.30am-4pm. Telephone 01603 766566 Alternatively you can email

Johnson Place COVID-19 Risk Assessment


Visitors to The Hive COVID-19 Risk Assessment 


Our staff are available to support  families, students and members with a variety of issues/concerns. We are working closely with Norfolk County Council to ensure that our most vulnerable families have support at this difficult time. 

Our family support page has lots of ideas for activities and links to other organisations. Click HERE

Definitely follow our Facebook page which offers a wealth of support, ideas and ongoing communication for our families. Click HERE to follow and like our page. 

Contact us

Please telephone our children's service on 01603 766566 should you wish to speak to someone from our Family Support Team.



The Head Office team are working from home and can be contacted by email.  

For all general enquiries please use our admin email:

To contact a member of the finance team:

To contact a member of the training team:

Head Office COVID-19 Risk Assessment



Easy read - Receiving the vaccination 

Easy read - Advice on shielding

Easy read - The vaccine and what we know so far

Easy read - Frequently asked questions about the vaccine

Easy read - Self-isolating when living alone

Easy read - Self-isolating when living with others in your household

Easy read - Wearing a face mask

Easy read - Social distancing

A guide to the Covid-19 vaccine

If you are autistic or have a learning disability - Grab and Go hospital form

Coping with Covid-19 isolation

Easy read - Coronavirus What if you get ill?

Important information for families of children with disabilities Click HERE

Common Questions


(UPDATED January 2021)
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