We aim to provide the highest quality care in a safe and secure environment for all children and adults accessing The Hamlet. Please feel free to read our policies:



Safeguarding Policies:

Safeguarding Adults

Safeguarding Children and Young People



General Policies

Behaviour Management Policy

Blood Borne Infections

Boundaries in the Workplace Policy (Professional Boundaries)

Confidentiality Policy

Conflict of Interest Policy

Data Protection

Disclosure and Barring Checking Policy


Environmental Policy

Equality and Diversity Policy

Financial Management

Fire Safety

Fundraising, Donations and Ethics

Health and Safety

Infection Control

Information Governance Policy

Intimate Care


Mobile Phone and Portable Electronic Device

Moving and Handling of People

Personal and Sexual Relationships

Professional and Personal Development Policy

Recruitment of Ex-Offenders

Social Media Statement

Touch Policy

Violence at Work

Volunteer Policy



Adult Services Policies

Admissions and Exit (Ella Road and Out of Hours)

Charging Policy

Missing Persons

Safeguarding Adults


Children's Services Policies

Admissions into Short Breaks

Admissions to, Attendance of and Absence from Pre School

Caring for Children Who are Sick

Early Years fees and charging

Early Years Observation, Assessment and Planning

Key Person and Settling In

Missing Child and Young Person

Safeguarding Children and Young People

Supporting Children with Special Education Educational Needs and Disability (SEND)

Short Breaks Fees and Charging Policy

Staff to Child Ratio

Supervision of Children on Outings

Transition Early Explorers


Complaints Procedure