We aim to provide the highest quality care in a safe and secure environment for all children and adults accessing The Hamlet. Please feel free to read our policies:


General Policies

Behaviour Management Policy

Blood Borne Viruses

Boundaries in the Workplace Policy

Confidentiality Policy

Conflict of Interest Policy

Data Protection

Disclosure and Barring Checking Policy

Equality and Diversity Policy

Financial Management

Fundraising and Ethics

Health and Safety

Infection Control

Information Governance Policy

Intimate Care


Mobile Phone and Portable Electronic Device

Professional and Personal Development Policy

Recruitment of Ex-Offenders

Social Media Statement

Touch Policy

Violence at Work

Volunteer Policy


Adult Services Policies

Admissions and Exit (Ella Road and Out of Hours)

Charging Policy

Fire Safety

Missing Persons

Safeguarding Adults

Personal and Sexual Relationships

Children's Services Policies

Admissions into Early Explorers Pre-School

Admissions into Short Breaks

Attendance and Absence Early Explorers

Caring for Children Who are Sick

Early Years fees and charging

Fire Safety

Key Person and Settling In

Missing Child and Young Person

Observation, Assessment and Planning

Safeguarding Children and Young People

Supporting Children with Special Education Educational Needs and Disability (SEND)

Short Breaks Fees and Charging Policy

Staff to Child Ratio

Supervision of Children on Outings

Transition Early Explorers


Complaints Procedure