IT Coordinator - Head Office

The Hamlet are looking for an experienced IT professional to join the Head Office team as their new IT Coordinator!

You will provide IT support to all Hamlet staff, volunteers and trustees, working independently to resolve day to day IT issues at The Hamlet, whilst working with The Hamlet’s IT Consultant and CEO on larger projects where necessary. No two days are the same and as well as using your knowledge you will be supporting our amazing charity.

Please read the Job Description below for full details of the role.

If you think that you could be the perfect fit to join The Hamlet Head Office team and would love to share your IT knowledge with a fantastic Norwich charity, download our application pack to apply!

Safeguarding Statement

The Hamlet is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. You will find our full Safeguarding Policy as part of our application pack to read before completing your application. We are committed to ensuring that all aspects of recruitment reflect this. Short listed candidates will be invited to a two-part Warner and role related interview.

COVID 19 Measures

Due to the current COVID 19 situation, those selected for interview will be invited to attend via Zoom or Microsoft Teams.


Role Details

Base: The Hamlet Head Office, Johnson Place, Norwich

Hours: 15 hours per week, 9am-12pm Monday-Friday

Rate of pay: £19,094.40 pro rata per annum (£7,956.00 per annum), rising to £20,030.40 pro rata per annum (£8,346.00 per annum) on the completion of a successful probationary period.

Closing date: midday on Friday 18th June

Please note that we reserve the right to close the vacancy before the stated closing date, therefore early applications are encouraged.

Start date: Monday 26th July

Please note, you must be over 18 years old to apply for this role.

Purpose and Scope of the Role

The IT Coordinator provides practical help and solutions for all staff and volunteers at The Hamlet to ensure that we can do our work smoothly and efficiently every day. The job holder also undertakes IT and Data related work to ensure that we are GDPR compliant in every area and meet all our legal requirements.

Please read the Job Description for full details of the role.


Supporting our Safeguarding Commitment:

You will be required to hold a satisfactory Enhanced DBS check and have supplied at least 2 satisfactory references before starting work. Any conviction or adverse report relating to care, children, vulnerable adults, or dishonesty would make a candidate unsuitable for this role.

To Apply:

We’d love it if you could submit your application online by downloading our application pack, completing the forms, and sending them to

We do not accept CV's.

If you require an alternative method of applying, or documents in a different format, please give our HR Team a call on 01603 215193 or send an email to

Application Pack

Job Description

Functional Requirements Role Risk Assessment

Application Form

Safeguarding Policy - Children

Safeguarding Policy - Adults

Privacy Notice

Data Retention Policy

Equal Opportunities Monitoring Form 

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