Work with us

If you visit one of our centres you will find a dedicated, vibrant and experienced team, working together to support families, children, students and members who access The Hamlet.

Working as part of The Hamlet “family” is a rewarding experience and we are very proud of the services we provide, working hard together to keep our standards high.

If you are interested in joining our team then please take a look at the opportunities we have available. 
All application forms to be sent to or post to The Hamlet, Head Office, 221 St Leonards Road, Norwich, NR1 4JN.

Please ensure that you complete and return an equal opportunities monitoring form along with your application.

Please note, we are unable to accept applications from applicants under the age of 18 years.

The Hamlet is committed to Equality of Opportunity.



Privacy Notice: Job /Volunteer applicants*

This Privacy Notice explains to you how we will use and store the information you give us when you apply to work or volunteer at The Hamlet.

Data controller: The Hamlet Centre Trust (working name: The Hamlet)

Staff responsible for Data protection procedures: Pauline Morgan, Chief Executive

As part of any recruitment process, The Hamlet collects and processes personal data relating to job applicants. The Hamlet is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

What information does The Hamlet collect?

The Hamlet collects a range of information about you.
• your name, address and contact details, including email address and telephone number;
• details of your qualifications, skills, experience and employment history;
• information about your current level of remuneration
• whether or not you have a disability for which The Hamlet needs to make reasonable adjustments during the recruitment process; and
• information about your entitlement to work in the UK.

The Hamlet may collect this information in a variety of ways. For example, data might be contained in application forms, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment.

The Hamlet may also collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers and information from criminal records checks. The Hamlet will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

Why does The Hamlet process personal data?

The Hamlet needs to process data to take steps at your request prior to entering into a contract / agreement with you. It may also need to process your data to enter into a contract / agreement with you.
In some cases, The Hamlet needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant's eligibility to work in the UK before employment starts.

The Hamlet has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows The Hamlet to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. The Hamlet may also need to process data from job applicants to respond to and defend against legal claims.

The Hamlet may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. It may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. The Hamlet processes such information to carry out its obligations and exercise specific rights in relation to employment.

For some roles, The Hamlet is obliged to seek information about criminal convictions and offences. Where The Hamlet seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment.

If your application is unsuccessful, The Hamlet may keep your personal data on file in case there are future employment opportunities for which you may be suited. The Hamlet will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time.


Who has access to data?

Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the service area with a vacancy and IT staff if access to the data is necessary for the performance of their roles.
The Hamlet will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. The Hamlet will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks.

The Hamlet will not transfer your data outside the European Economic Area.


How does The Hamlet protect data?

The Hamlet takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties. HR records are only accessible by Senior Managers, the Chief Executive and our HR assistant. Information may be shared with senior staff in the course of their management role. Our staff handbook and policies on Data Protection and Information Governance provide more detail.


For how long does The Hamlet keep data?

If your application for employment is unsuccessful, The Hamlet will hold your data on file for 6 months after the end of the relevant recruitment process. At the end of that period or once you withdraw your consent, your data is deleted or destroyed.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.


Your rights

As a data subject, you have a number of rights. You can:
• access and obtain a copy of your data on request;
• require The Hamlet to change incorrect or incomplete data;
• require The Hamlet to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
• object to the processing of your data where The Hamlet is relying on its legitimate interests as the legal ground for processing.
If you would like to exercise any of these rights, please contact or phone 01603765405 and ask to speak to the HR assistant.
If you believe that The Hamlet has not complied with your data protection rights, you can complain to the Information Commissioner.


What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to The Hamlet during the recruitment process. However, if you do not provide the information, The Hamlet may not be able to process your application properly or at all.


Automated decision-making

Recruitment processes are not based solely on automated decision-making.



* The wording in this document reflects the requirements of the General Data Protection Regulation (GDPR), which will come into effect in the UK on 25 May 2018


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