Adult Services - Senior Manager
Are you an experienced, enthusiastic and people-focused leader with a passion for supporting adults with disabilities and complex health needs?
The Hamlet Charity is looking for a Manager – Adult Services (Day Opportunities) to join our team, helping to lead and develop our adult services at our Marion Road and Ella Road centres.
At The Hamlet Charity Adult Services, we support adults with disabilities and complex health needs across Norwich and Norfolk. We provide a range of recreational, educational and social opportunities, helping the users we support to be themselves, explore choice, develop independence and reach their full potential.
This is an exciting opportunity for someone who can motivate and support a team, create a positive working environment and ensure that Hamlet Users receive the highest standards of person-centred care and support.
Working alongside the Senior Adult Services Manager and the wider management team, you will oversee the day-to-day running of our adult services, supporting Team Leaders, Activity Coordinators, Support Workers and volunteers.
You will play a key role in ensuring that our day opportunities are engaging, inclusive and responsive to individual needs, promoting independence, choice, confidence and opportunities for Hamlet Users to take part in their communities.
About You
We’re looking for someone who:
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Has experience of leading, motivating and supporting a team.
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Has a good understanding of safeguarding and the needs of disabled people and their families.
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Has excellent communication, organisational and problem-solving skills.
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Can work flexibly, adapt to changing situations and remain calm under pressure.
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Has a positive, proactive and compassionate approach.
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Shares The Hamlet’s values and commitment to providing inclusive, person-centred support.
A relevant Level 4 qualification in Health and Social Care, or a willingness to work towards one, is essential. A Level 5 qualification or relevant leadership experience would be desirable.
Please read the full Job Description and Person Specification below for further details of the role and requirements.
Safeguarding Statement
The Hamlet is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. You will find our full Safeguarding Policy as part of our application pack to read before completing your application.
We are committed to ensuring that all aspects of recruitment reflect this. Shortlisted candidates will be invited to a two-part Warner and role-related interview.
Role Details
Location: Primarily based at our adult centres at Marion Road, Norwich.
Working Hours: Full-time (36 hours per week), typically Monday to Friday. Flexibility is essential, as the role may occasionally require working outside standard hours to attend meetings, events and meet operational requirements.
Annual salary (36 hours, term-time only): £28,042.56
Hourly rate: £14.98 per hour
Closing Date: Monday 30th November 2026
Interview Date: w/c 14th December 2026
Please note that we reserve the right to close the vacancy before the stated closing date, therefore early applications are encouraged.
Supporting our Safeguarding Commitment
You will be required to hold a satisfactory Enhanced DBS check and provide at least two satisfactory references before starting work.
To Apply
We'd love you to apply! Please download our application pack, complete the relevant forms and return them to admin@thehamletcharity.org.uk.
If you require an alternative method of applying or documents in a different format, please contact our HR Team on 01603 215193 or email admin@thehamletcharity.org.uk.
Could you be the next person to help make a difference at The Hamlet?
Application Pack
